{"id":6171,"date":"2021-03-12T11:21:00","date_gmt":"2021-03-12T10:21:00","guid":{"rendered":"https:\/\/websailing-new.stagetest.it\/blog\/jak-skutecznie-informowac-wsparcie-sailing-byte-o-problemach-i-prosbach\/"},"modified":"2026-02-28T17:17:25","modified_gmt":"2026-02-28T16:17:25","slug":"jak-skutecznie-informowac-wsparcie-sailing-byte-o-problemach-i-prosbach","status":"publish","type":"post","link":"https:\/\/websailing-new.stagetest.it\/pl\/blog\/jak-skutecznie-informowac-wsparcie-sailing-byte-o-problemach-i-prosbach\/","title":{"rendered":"Jak skutecznie informowa\u0107 wsparcie Sailing Byte o problemach i pro\u015bbach?"},"content":{"rendered":"

Naprawd\u0119 chcemy pom\u00f3c Ci rozwi\u0105za\u0107 <\/span><\/span>ka\u017cdy<\/b> <\/span>problem (ma\u0142y lub krytyczny), kt\u00f3ry nieuchronnie wyst\u0105pi podczas naszej wsp\u00f3\u0142pracy. Wszystko, czego potrzebujemy, to jasna i szybka komunikacja<\/span> <\/span> TYLKO <\/span><\/b>poprzez okre\u015blone przez nas kana\u0142y bezpo\u015brednio do Twojego projektu\/strony internetowej.
<\/span><\/p>\n

.<\/p>\n

Pami\u0119taj, \u017ce rozwa\u017camy tylko dwa sposoby<\/b> kontaktu w przypadku zada\u0144 wsparcia:<\/span><\/strong><\/p>\n

><\/p>\n

    \n
  1. A) U\u017cyj dedykowanego e-maila wsparcia, aby poinformowa\u0107 o krytycznych problemach. <\/span><\/li>\n
  2. B) Utw\u00f3rz zadanie Asana (<\/span>lub inne dedykowane narz\u0119dzie, takie jak Mantis itp.) <\/span>, aby poinformowa\u0107 nas o niekrytycznych problemach. <\/span><\/span><\/li>\n

    .\n<\/ol>\n

    Te kwestie wsparcia musz\u0105 by\u0107:<\/span><\/p>\n

      \n
    1.  jasno zdefiniowane, co nale\u017cy zrobi\u0107;<\/span><\/li>\n
    2.  ka\u017cde z takich zada\u0144 nie mo\u017ce’trwa\u0107 kr\u00f3cej ni\u017c 30 minut i&nbspnie d\u0142u\u017cej ni\u017c 2 roboczogodziny;<\/span><\/li>\n

      .<\/p>\n

    3.  w jednym czasie mo\u017ce by\u0107 tylko jedno przydzielone zadanie wsparcia;<\/span><\/span><\/li>\n<\/ol>\n

      Je\u015bli sprawa wsparcia zostanie dodana jako zadanie w Asanie (lub Mantis itp.), nale\u017cy oznaczy\u0107 j\u0105 wysokim, \u015brednim lub niskim priorytetem przy u\u017cyciu nast\u0119puj\u0105cych definicji: 
      <\/span><\/p>\n

        \n
      1. Wysoki priorytet = “prosz\u0119 zr\u00f3b to jak najszybciej (nawet je\u015bli mo\u017ce to by\u0107 wycenione jako nadgodziny)“ <\/span><\/span><\/li>\n
      2. \u015aredni priorytet = “dobrze by\u0142oby mie\u0107 w tym dniu, ale nie b\u0119dzie problemu, je\u015bli poczeka dzie\u0144 lub w weekend” ;<\/span><\/li>\n
      3. Niski priorytet = ”mo\u017cesz rozwi\u0105za\u0107 ten problem w ci\u0105gu 2 tygodni i to nie zaszkodzi”;<\/span><\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

        Jak skutecznie informowa\u0107 wsparcie Sailing Byte o problemach i pro\u015bbach?<\/p>\n","protected":false},"author":2,"featured_media":6169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"pgc_sgb_lightbox_settings":"","footnotes":""},"categories":[114],"tags":[],"class_list":["post-6171","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-porady-i-przewodniki-techniczne"],"acf":{"related_case_study":741},"yoast_head":"\nInformowanie wsparcia w kwestiach |Sailing Byte<\/title>\n<meta name=\"description\" content=\"Czy chcesz wiedzie\u0107, jak skutecznie informowa\u0107 wsparcie Sailing Byte o problemach i pro\u015bbach?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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